Terms of service

 

Terms of Service

These Terms of Service govern your use of itrens.com and purchases made from Itrens.

Itrens is operated by:

THOMPSON TANK AND CONSTRUCTION, INC.
2870 Fruitvale Ave
Bakersfield, CA 93308-5908
United States

By accessing the website or placing an order, you agree to these Terms of Service.

Online Store Terms

You must use this website only for lawful purposes.

You must not:

  • Misuse the website;
  • Attempt unauthorized access;
  • Upload malware;
  • Engage in fraudulent transactions;
  • Interfere with website security;
  • Use automated systems improperly; or
  • Violate applicable laws.

Product Information

We try to ensure that product descriptions, photographs, specifications, and prices are accurate.

However:

  • Product colours may vary slightly depending on your screen;
  • Packaging may change;
  • Minor design differences may occur;
  • Product descriptions may be updated periodically.

Where a material error is identified, we may contact you before fulfilling the order.

Prices

Prices displayed on the website may be changed from time to time.

The price applicable to an order is generally the price displayed and accepted at the time the order is successfully placed, subject to correction of obvious pricing or technical errors where legally permitted.

Payments

Available payment methods may include:

  • Online payment methods; and
  • Cash on Delivery.

Payment options may vary depending on location, order value, or availability.

Cash on Delivery

COD orders may be subject to verification.

We reserve the right to cancel suspicious, fraudulent, duplicate, unverifiable, or abusive COD orders.

Order Acceptance

Submitting an order does not always guarantee acceptance.

We may cancel or refuse an order where reasonably necessary, including where:

  • A product is unavailable;
  • Pricing is incorrect;
  • Customer information cannot be verified;
  • Fraud is suspected;
  • Delivery is unavailable;
  • Payment fails; or
  • There has been misuse of the website.

Where applicable, prepaid cancelled orders will be refunded.

Shipping

Itrens currently aims to deliver across India.

Typical estimated delivery:

4–7 days

Shipping is free on eligible orders unless otherwise clearly stated.

Delivery times are estimates and can be affected by courier, weather, geographic, operational, or other external factors.

Returns and Refunds

Returns are governed by our Refund & Return Policy.

Eligible products may be returned within 5 days of delivery, subject to the conditions stated in that policy.

Intellectual Property

Unless otherwise stated, the website and its content, including:

  • Brand names;
  • Logos;
  • Graphics;
  • Text;
  • Product photographs;
  • Videos;
  • Website design; and
  • Marketing materials

are owned by us, licensed to us, or used with appropriate authorization.

You may not reproduce, distribute, sell, or commercially exploit such content without permission.

User Reviews and Content

If you submit a review, photograph, comment, testimonial, or other content, you confirm that:

  • You have the right to submit it;
  • It is not misleading;
  • It does not violate another person's rights; and
  • It does not contain unlawful or abusive material.

Where legally permitted, you grant us permission to display and use submitted content in connection with the store and its marketing.

Third-Party Services

Our website may use services provided by third parties.

We are not responsible for the independent practices, policies, or availability of third-party websites or platforms.

Disclaimer

Products should be used only as described on their labels, packaging, instructions, and product pages.

Customers should follow all safety precautions and test products on an inconspicuous area when appropriate.

Limitation of Liability

To the maximum extent permitted by applicable law, Itrens and its operators will not be liable for indirect, incidental, special, or consequential losses arising from misuse of the website or products.

Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded.

Indemnification

To the extent permitted by law, you agree to compensate us for losses arising from your unlawful misuse of the website or violation of these Terms.

Governing Law

These Terms are governed by applicable laws relevant to the business and transaction.

Nothing in these Terms is intended to remove any mandatory rights available to consumers under applicable Indian consumer-protection laws.

Changes

We may update these Terms periodically.

Continued use of the website after updated Terms are published constitutes acceptance to the extent permitted by law.

Contact

Email: go@itrens.com

THOMPSON TANK AND CONSTRUCTION, INC.
2870 Fruitvale Ave
Bakersfield, CA 93308-5908
United States