Thank you for shopping with Itrens.
We currently deliver orders across India.
We offer Free Shipping across India on eligible orders placed through itrens.com unless otherwise displayed during checkout.
Most orders are expected to be delivered within approximately:
4–7 days
Delivery estimates may vary depending on:
Delivery dates displayed on the website are estimates and should not be considered guaranteed delivery dates unless expressly stated.
Orders may require processing and verification before dispatch.
Customers may receive order confirmation and shipping updates through email, SMS, WhatsApp, or other contact details supplied during checkout.
Cash on Delivery (COD) is available for eligible orders and eligible postal codes across India.
COD availability may depend on courier coverage, order value, product category, previous order history, or other operational considerations.
We reserve the right to verify COD orders before dispatch.
Customers are responsible for providing a complete and accurate delivery address, including:
Itrens is not responsible for delays or failed delivery caused by incomplete or incorrect address information provided by the customer.
Courier partners may make multiple delivery attempts.
If delivery fails because the customer is unavailable, refuses delivery, provides an incorrect address, or cannot be contacted, the parcel may be returned to us.
Repeated refusal or abuse of COD orders may result in COD being unavailable for future orders.
Where available, tracking information will be shared after dispatch.
Tracking information may take several hours to update after the courier receives the shipment.
Occasionally, orders may be delayed due to circumstances outside our reasonable control.
If your order has significantly exceeded the estimated delivery period, please contact:
If your shipment appears visibly damaged, please photograph the package before opening it.
If the product inside is damaged or incorrect, contact us within 5 days of delivery.
We aim to serve customers Pan India.
However, certain remote or restricted postal codes may occasionally be unavailable for delivery.